This interactive course for managers will focus on understanding the building block concepts of vicarious trauma (VT), vicarious transformation, compassion fatigue (CF), compassion satisfaction (CS), and burnout, and how they can be used in management of organizations that provide services to those who have experienced trauma or great suffering. Participants will learn how various management techniques can enhance or impede creating the safest working environment for the personnel who work with sexual assault victims. Additionally, the business case for incorporating worker-focused VT/CS-CF policies will be reviewed. During the afternoon, participants will use course materials to create a draft values and vision statement for their organization. The final portion of the course will focus on developing actual policies and procedures that can be examined and refined for use by the participant’s organization.
Beth Hudnall Stamm, PhD, holds degrees in psychology with statistics from Appalachian State University and University of Wyoming (PhD). She is a Research Professor at the Institute of Rural Health at Idaho State University. Beth has spent the past 20 years working on how identify, address, and maximize the positive aspects and reduce the negative aspects of working with people who have suffered trauma or great sorrow. In addition to her research, Beth has worked with organizations around the world to build environments that can support their workers. Her Professional Quality of Life scale is the most widely used measure of individual compassion satisfaction and compassion fatigue in the world. It is translated into more than 20 languages.
Beth began her work in traumatic stress in the 1970s as a direct service worker in child protective services helping youth who were removed from their home due to substantiated or suspected sexual and physical abuse. Over the past years, her work has shifted to helping organizations develop policies, procedures and environments that are locally sensitive and culturally appropriate for the prevention and management vicarious trauma, vicarious transformation, compassion fatigue and compassion satisfaction. She has won numerous awards for her work including the International Society for Traumatic Stress Studies Public Interest Award for “fundamental and outstanding contributions to the public’s understanding of trauma.”
Her work is used in over 30 countries and diverse fields including health care, bioterrorism and disaster responding, news media, and the military. Beth is a traumatic brain injury survivor. She makes her home in the mountains of Idaho with her historian-husband and her service dog Sophie. www.proqol.org, intermountainwest.tumblr.com