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Principles for Integrating Technology into Services for Survivors

The increasingly pervasive use of technology in our everyday lives can feel disorienting, especially given the rapid pace of innovation and the expanding power of 21st century technology to collect, store, and distribute information about all of us.

The demand on programs to upgrade systems and to provide additional forms of communication is driven not only by this cultural shift, but by the increasing need to reach younger people. Youth embrace new technology faster than we can consider the precautions and then move on to the next. But hiding from technology just isn’t an option; nor is jumping in feet first without research. As such, victim service providers need to thoughtfully integrate digital and web-based technology into our work with survivors.

The following guidance, while created with youth-focused programming in mind, can be useful for technology of any kind and for any age. We can adapt to new challenges, technologies, and systems when we stay grounded in the same advocacy philosophy and principles of best practice that have sustained anti-violence work since its inception as a grassroots movement.

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Reviewed: June 9th, 2017